Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please leave your message at contact us & we'll be glad to help you.


Absolutely, we take the security of our customer's payment information very seriously. We use industry-standards encryption and security protocols to protect your payment information when you make a purchase in our store.

Your payment information is only used to process your order and is never shared or sold to third parties. We value your privacy and are committed to keeping your information safe and secure.


We want you to be completely satisfied with your purchase, which is why we offer a hassle-free return policy. If for any reason you're not satisfied with your order, you can return it within 30 days of purchase for a full refund or exchange. Simply contact our customer service team to initiate the return process and they will provide the necessary instructions and a return address label.

Please note that the return address for all products is PO Box 85532 TORONTO PO NORTOWN, ON, M5N 0A2, CANADA. 

It's important to ensure that the item is returned in its original packaging and new, unused condition. Once we receive your returned item, we'll issue your refund or exchange immediately. We want you to shop with confidence and know that we stand behind the quality of our products.


We understand that receiving your order promptly is important to you, which is why we strive to ship all orders as quickly as possible.

In most cases, you can expect your order within 5-7 business days from the date of purchase. We use reliable shipping carriers to ensure that your order is delivered safely to your doorstep. Plus, we'll keep you updated throughout the entire shipping process so you know exactly when to expect your package. We can't wait for you to receive your order and we're confident that you'll love it!